Support

Voice Ignite can provide the following support services your business needs.

IT Support

We’re a team of experienced, multi-solution experts who can take care of any issues your business may experience. We ensure that all your software and hardware are running smoothly. Voice Ignite handles the installation, configuration, and management of all types of business-related equipment that you need to run and scale your business.

Technical Support

Hardware & Software Product Based Support. Voice Ignite can provide technical support to the hardware and software you are selling or using. We will work with your team to get our staff trained and set up an escalation process for issues that we are not able to resolve in-house. 

Customer Support

Voice Ignite can help your E-commerce, small business, or mid-market-sized business in multiple time zones globally.
If you are running an e-commerce store such as Etsy, Amazon, Shopify, eBay, and other private e-commerce sites, Voice Ignite can free some of your time by providing you the support that you need to maximize the growth of your business.
Our team of experts can help you manage your customer service operations so you can focus on what’s important: growing your bottom line.

Our functions can include, but are not limited to:

  • Order fulfillment
  • Shipment Tracking
  • Transaction processing
  • Listing Services, Listing Products in respective E-commerce stores, Editing Image
  • Any Back Office or Front Office Work
  • Client services
  • Dispute resolution
  • Customer on-boarding
  • Live Chat / Texting with your customers / Phone Calls and Email support
  • We can also help you set up and maintain your e-commerce tools like Shipstation,
    BigCommerce, and Magento.